Question 1

When?

Accepted Answer

26th, 27th & 31st October 2025

Question 2

Where?

Accepted Answer

The event is located at  Malahide Castle and Gardens, Dublin.

Question 3

What is the ticket price?

Accepted Answer

Ticket prices are as follows excluding booking fee of €1.75 per ticket:

Adult €13.50 
Child€17.50
Infant ( up to 12 months) Free

Question 4

Is the event outdoors?

Accepted Answer

Yes, this event is completely outdoor-based. The event has been designed to cater for all members of society, all ages and abilities. It is approx 1km in length. Our trails are wheelchair and pram friendly. However, care should be taken while navigating the route. Children must be supervised at all times.

Question 5

Is the event suitable for all ages?

Accepted Answer

Yes, the experience is aimed at families with young children and is designed to be spooky and not scary. All ages are welcome.

Question 6

Do I need to purchase tickets in advance?

Accepted Answer

Yes, tickets must be purchased in advance as this is a limited capacity event. Tickets can be purchased here. (https://tickets.thehauntedtrail.ie/event-tickets/68969?catID=65604&utm_campaign=166273224-The+Haunted+Trail+2025&utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-8QROTPjFExIKqcyf3N_Y-5FzLsaHeBtvmHjm3ecILEQyeruORknly6XwZQcztS4HbDf-IB)

Question 7

Why is there a booking fee?

Accepted Answer

These are charges passed on to us by the bank for their services to process credit/debit card transactions, also for the installation and maintenance of computer hardware and software, and all other costs associated with our ticketing system.

Question 8

Is there parking available?

Accepted Answer

Yes, there is free parking available on-site. Follow the signs and directions from our parking attendants when you arrive.

Question 9

Are costumes allowed?

Accepted Answer

Absolutely! We encourage attendees to wear their Halloween costumes. However, for safety reasons, please avoid masks that cover the entire face and any weapons, even if they are part of your costume.

Question 10

How do I book a carer ticket?

Accepted Answer

Visitors with special needs may admit one accompanying carer free of charge. Simply go to our website and choose the carer ticket at the ticket selection page along with any other tickets.  Please note this is not a confirmed ticket and proof is required on the day for entry. Please bring documentation or ID confirming the need for a carer. Please get in touch with us directly if there are any specific special needs or requests and we will do our best to accommodate all.

Question 11

What do I need to bring on the day?

Accepted Answer

Please bring your confimation email with QR code for scanning on entry. You do not need to print this, we can scan it from your phone- please ensure your brightness is turned up.

As this event is an outdoor event, please dress appropriately for the weather- costumes are encouraged!

Question 12

Can I bring my pet?

Accepted Answer

While we would love your four-legged friends to join us for this spooktacular event, for the safety and comfort of all guests, pets are not allowed, except for service animals.

Question 13

What happens if it rains?

Accepted Answer

The event will proceed rain or shine. The event is fully outdoor,  we recommend dressing appropriately for the weather. Refunds are not available for inclement weather.

Question 14

What happens if there are any technical faults or severe weather conditions?

Accepted Answer

The organisers of the event will do everything in their power to ensure the smooth running of the event. In the unlikely event of something going wrong out of our control, we will facilitate, in the best possible manner, to deliver the event as close as possible to the organised event plan.

Question 15

Is the event wheelchair accessible?

Accepted Answer

Yes, the event site is wheelchair accessible. If you have specific accessibility needs, please contact us in advance so we can accommodate you as best as possible.

Question 16

How do I get there - Malahide Castle?

Accepted Answer

Public Transport:

• Get the Dart to Malahide
 • Get the 42 bus or H2 bus

Drive:

• Free parking available

Drop off:

• Taxi + Bus Drop off + Collection Zone available

Question 17

Can I get a refund if I can't attend?

Accepted Answer

Unfortunately, tickets are non-refundable. However, they are transferable, so you can give them to a friend or family member if you cannot attend.

Question 18

What is included in my booking?

Accepted Answer

You booking entitles you to entry to The Haunted Trail. This event consists of a 1km fully accessible outdoor trail with enchanting decorations, costumed characters, and fabulous photo opportunities. Guests are also invited to dress up and to get into the spirit of the season.

Question 19

Can I add more people to my booking?

Accepted Answer

You will need to make a new booking. Please log on to our website and purchase additional tickets for the same date and time you have already booked. Bring both confirmation emails with you on the day and you'll all be able to join together.

Question 20

Who can I contact for more information?

Accepted Answer

For any additional questions or information, please contact our team at tickets@thehauntedtrail.ie

frequently asked questions