frequently asked questions
26th, 27th & 31st October 2025
The event is located at Malahide Castle and Gardens, Dublin.
Ticket prices are as follows excluding booking fee of €1.75 per ticket:
Adult €13.50
Child€17.50
Infant ( up to 12 months) Free
Yes, this event is completely outdoor-based. The event has been designed to cater for all members of society, all ages and abilities. It is approx 1km in length. Our trails are wheelchair and pram friendly. However, care should be taken while navigating the route. Children must be supervised at all times.
Yes, the experience is aimed at families with young children and is designed to be spooky and not scary. All ages are welcome.
Yes, tickets must be purchased in advance as this is a limited capacity event. Tickets can be purchased here.
These are charges passed on to us by the bank for their services to process credit/debit card transactions, also for the installation and maintenance of computer hardware and software, and all other costs associated with our ticketing system.
Yes, there is free parking available on-site. Follow the signs and directions from our parking attendants when you arrive.
Absolutely! We encourage attendees to wear their Halloween costumes. However, for safety reasons, please avoid masks that cover the entire face and any weapons, even if they are part of your costume.
Visitors with special needs may admit one accompanying carer free of charge. Simply go to our website and choose the carer ticket at the ticket selection page along with any other tickets. Please note this is not a confirmed ticket and proof is required on the day for entry. Please bring documentation or ID confirming the need for a carer. Please get in touch with us directly if there are any specific special needs or requests and we will do our best to accommodate all.
Please bring your confimation email with QR code for scanning on entry. You do not need to print this, we can scan it from your phone- please ensure your brightness is turned up.
As this event is an outdoor event, please dress appropriately for the weather- costumes are encouraged!
While we would love your four-legged friends to join us for this spooktacular event, for the safety and comfort of all guests, pets are not allowed, except for service animals.
The event will proceed rain or shine. The event is fully outdoor, we recommend dressing appropriately for the weather. Refunds are not available for inclement weather.
The organisers of the event will do everything in their power to ensure the smooth running of the event. In the unlikely event of something going wrong out of our control, we will facilitate, in the best possible manner, to deliver the event as close as possible to the organised event plan.
Yes, the event site is wheelchair accessible. If you have specific accessibility needs, please contact us in advance so we can accommodate you as best as possible.
Public Transport:
Get the Dart to Malahide
Get the 42 bus or H2 bus
Drive:
Free parking available
Drop off:
Taxi + Bus Drop off + Collection Zone available
Unfortunately, tickets are non-refundable. However, they are transferable, so you can give them to a friend or family member if you cannot attend.
You booking entitles you to entry to The Haunted Trail. This event consists of a 1km fully accessible outdoor trail with enchanting decorations, costumed characters, and fabulous photo opportunities. Guests are also invited to dress up and to get into the spirit of the season.
You will need to make a new booking. Please log on to our website and purchase additional tickets for the same date and time you have already booked. Bring both confirmation emails with you on the day and you'll all be able to join together.
For any additional questions or information, please contact our team at tickets@thehauntedtrail.ie
